Shipping policy
🚚 Shipping & Delivery Policy
At Cakes94, we ensure that every cake is freshly prepared and delivered with care to make your celebrations special.
📍 Delivery Areas
- We currently deliver to selected locations.
- Delivery availability depends on your pincode.
- Please enter your pincode on the website to check service availability.
⏰ Delivery Time Slots
- We offer fixed delivery time slots based on availability.
- While we strive to deliver on time, slight delays may occur due to:
- Traffic conditions
- Weather issues
- High order volume
🎂 Same-Day Delivery
- Same-day delivery is available for selected products and locations.
- Orders must be placed before the cut-off time mentioned on the website.
💸 Delivery Charges
- Delivery charges may vary based on:
- Location
- Time slot
- Order value
- Final charges will be shown at checkout.
📦 Order Handling
- All cakes are freshly baked and packed securely before dispatch.
- Once the order is handed over for delivery, we ensure proper handling but are not responsible for delays caused by external factors.
📞 Customer Responsibility
- Please provide accurate delivery details (address, phone number).
- The recipient should be available at the time of delivery.
- In case of:
- Wrong address
- Unreachable phone
- Recipient unavailable
👉 Re-delivery may be attempted with additional charges.
❗ Delivery Attempts
- Our delivery partner will attempt delivery once.
- If unsuccessful, the order may be cancelled without refund.
🎁 Special Instructions
- You can add delivery notes or instructions while placing the order.
- We will try our best to follow them, but execution is not guaranteed.
⚠️ Important Note
- Cakes are delicate products; slight design or shape changes may occur during transit.
- We recommend handling the cake carefully after delivery.
📞 Need Help?
- 📱 Phone/WhatsApp: [7703890364]
- 📧 Email: [94cakes@gmail.com]
👉 By placing an order, you agree to our shipping and delivery terms.